DealerRater
5.0/5
May 17, 2025
DealerRater Karolina
Our experience with Hyatt Infiniti has been very positive. Steve is the service rep we dealt with on more than one occasion. Every time Steve has been extremely professional and very personable. He was always very patient and explained every aspect fully and thoroughly. He was also very accommodatin...Read Moreg and made the process very easy.
Google
5.0/5
May 14, 2025
Google Alexey
Good company! Great service! Staff friendly! Easy access, clean and safe!
Google
1.0/5
May 13, 2025
Google Jesse
Embarrassing customer service. They only care about getting 100% on a survey. Don't waste your time. The whole dealership is trash.
DealerRater
4.0/5
May 12, 2025
DealerRater Rosswonnick
Service department seems to be understaffed. I don’t think you should have to wait 30 minutes to check vehicle in for service but you only have one service adviser.
Google
1.0/5
May 11, 2025
Google George
Extremely disappointing response to a warranty claim for my wife’s vehicle. The vehicle was leased from Hyatt Infinity and serviced there for 4 years. We were told the service manager would call and they never did. No doubt their standard response to a review will show up (we don’t recognize you as ...Read Morea customer, we try to make everyone happy, call our manager). There are too many other choices for luxury vehicles to accept mediocre service. Now that our lease is up (we bought out) we will be going elsewhere for our next vehicle. If you are reading this I suggest you find an alternative dealer to purchase your vehicle.
DealerRater
5.0/5
May 10, 2025
DealerRater Dd.collins
Service was performed in an efficient and timely manner. Thanks to P.E for her assistance.
DealerRater
5.0/5
May 9, 2025
DealerRater Stuart
I have been a customer here for over a decade and have always received great service!
DealerRater
5.0/5
May 8, 2025
DealerRater Colin.jardine
Professional and courtious service. Work completed as stated, and of course a clean car wash. Outstanding.
DealerRater
5.0/5
May 8, 2025
DealerRater Gorddawson6
I have been a customer of Hyatt Infiniti since 2003 and Steve Sandul has looked after my cars’ maintenance for most of that time. I have always been impressed with both the quality of Infiniti vehicles and the professionalism of Hyatt’s staff. I have no problem recommending both.
Google
5.0/5
May 7, 2025
Google Gerry
Great service as always.