Kristin Thoms is amazing. She was professional, informative, knowledgeable, and resourceful. Through her, I was exposed to a seamless and expeditious vehicle purchase, the best experience I’ve had in car buying ever. Additionally, Kristin had all required documents prepared, kept us informed on the vehicle transport status, and communicated effectively. Definitely seek her out if you are looking to purchase your next vehicle! I highly recommend her services!
People say don't trust shops at the dealership, but these folks treat me and my vehicle just fine. I'm always alerted to any issues and the prices are never outrageous. Update 4/9/2022: They've since turned into Hall Automotive from Charles Barker Automotive. They've changed a few things as far as their look and maybe how they process your appointments and paying out at the end of service. However, there has been no change in the level or quality of service and I would still feel comfortable purchasing my next vehicle here. Update 6/27/2023: They're currently housed next door in the former Lexus dealership while they renovate the main building they were in. Update 4/13/2024: The renovations make the waiting area more comfy with plenty of spaces to work if you bring your laptop or other electronics. New big TV to watch as well. The staff are polite and professional. They are following current respiratory hygiene guidelines. Recommended. Update 8/26/2024: The service area has been updated with more service/advisor stations and then pressure-sensitive door opener has been replaced with a movement-presence sensor instead.
I had a truly exceptional experience buying my new Subaru Forester! I knew the model I wanted ahead of time, and Zaid made sure to match me with the perfect one. He was professional, friendly, and made the entire process smooth and stress-free. I never felt pressured—just supported by someone who really knew his stuff. I’m thrilled with my new Subaru Forester and so grateful for the outstanding service. Highly recommend working with Zaid!
Cole introduced me to potential cars within my price range and Malachi took things from there, making the final sale. Malachi was detailed, communicative, kind, and reassuring all while taking my requirements and needs into account. I bought a really nice used car and will go here again for a future new car!
Got my first truck from this dealership, and love it!! Zaid helped me out tremendously in finding what i wanted , huge shoutout to him for giving me a 10/10 experience.
We just bought a car this week and Raymond made it so easy and smooth. Raymond is super friendly and made it the best car buying experience we ever had. He also went above and beyond for us. Thank you, Raymond. Also, Chris from finance was really friendly and did everything possible so we can get our car at a great rate! Thank you, Chris!
Called in looking for a 25 grand highlander. Spoke with Jo, she was very quick to help me out, while they didn't have the exact model on the lot, she was able to locate one, put a deposit on it, she kept me updated on it's arrival. Everything was transparent and smooth. Thanks Jo, and hall toyota for a hassle free car buying experience!