May 20, 2025
Great service on a recall item I might still be driving Chrysler products if the Bakersfield Haddad had a service department like this!
May 20, 2025
Naomi was especially pleasant to deal with. Also, I am really impressed with the electronic service updates. I love how the service technician was able to share with me the video he took giving me an update on the repair of the recall, and showing me the state of my tires, brakes, and fluids. Will b...Read More
May 20, 2025
I had a great experience. It was my first time at AutoNation. Naomi was great! She explained everything very clearly, walked through all of the suggested maintenance, and gave me the estimate. She also updated me along the way. I appreciated that we could text back & forth instead of phone calls. Gr...Read More
May 19, 2025
Everyone has assisted me wonderfully, Tony was the last person that was assigned to. He followed throughly even tho in his off days. LAST person was Ariana, she was amazing as well. The only concern was, the car would always have to stay 2 nights in each time at least. They provided a rental but it ...Read More
May 19, 2025
All the representatives were very polite, professional, and respectful! Probably one of the easiest service situations I have had in the recent years! Thank you and your team should b recognized with a customer satisfaction acknowledgement!
May 19, 2025
Received excellent service! Thank you so much Im glad to have my wagoneer back!
May 17, 2025
The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the a...Read More
May 17, 2025
The check-in process was quick and easy. My advisor was very friendly and helpful. And I really appreciate the shuttles. Both shuttle driver were extremely friendly as well. All of the services requested were completed in a timely manner, and I was able to take my truck home the same day. They told ...Read More
May 17, 2025
Best service I've ever had for auto repair. Naomi is an amazing person and went above and beyond to help get my Durango back in action. She is a huge asset to your service center - because of that I will always bring my Durango for service there, no questions. I know the job will get done right and ...Read More
May 16, 2025
Another 5 star service from AutoNation Valencia. Everyone was very helpful. My service and repairs were completed in a timely and professional manner. Can?t recommend this dealership enough!