Absolutely thrilled with my experience at Laurel BMW of Westmont. I decided to lease a new BMW X3 last week. My BMW Client Advisor Lilly Kolarski was incredibly helpful and attentive to my needs. She went above and beyond to source the perfect car for me. Her communication was top-notch throughout t...Read Morehe entire process and she made sure everything was seamless. She is highly knowledgable and professional and she took such a good care of me. I truly appreciate her dedication to finding exactly what I wanted and I'm beyond excited with my new vehicle. Thank you! Highly recommend her and Laurel BMW of Westmont!
Friendly,knowledgeable service rep. I had a sudden severely deflated tire from an unknown cause that would have prevented me from driving my car. The problem was diagnosed and remedied quickly despite walking in on a Saturday morning without an appointment. Everyone was very helpful and understandin...Read Moreg. I was able to get my car back after a minor repair and has been fine since.
Any Dealership as any business is as good as its employees. My service advisor Dean is second to none. He always goes the extra mile to assure everything is explained in detail and makes himself available for follow up questions. Please continue to employ individuals that possess these qualities!
Excellent customer service. They don’t try to pressure you into anything. They are very no nonsense and nice people. I got a very good car for a very good price. I would recommend them to anyone, and I’ll definitely go back to get my next car.