Saw Dr Ballard yesterday at Meritas Gashland through their urgent care. Walked in before 5:30 & his nurse took me in promptly. The roof of mouth is extremely sore. It appears as if it's been burnt by something but that isn't the case. He just kind of spitballed it & ended up saying he'd call in a sc...Read Moreript for a mouth rinse. If it still was bothering me to follow up my primary doctor or my dentist. Went to CVS to p/u the script. Unfortunately the pharmacist (no fault of his) wasn't able to fill because Dr Ballard hadn't written it completely. No indication of the amount I was to use. I figured this would be remedied by early morning but now at 2:15pm the office is still telling us that they're waiting on a response from the dr. What's the point of an urgent care visit if l'm almost at 24hrs past my visit & I still can't get any relief? IMO that isn't proper care or concern of a patient's pain or recovery.
Saw Dr Ballard yesterday at Meritas Gashland through their urgent care. Walked in before 5:30 & his nurse took me in promptly. The roof of my mouth is extremely sore. It appears as if it’s been burnt by something but that isn’t the case. He just kind of spitballed it & ended up saying he’d call in a...Read More script for a mouth rinse. If it still was bothering me to follow up my primary doctor or my dentist. Went to CVS to p/u the script. Unfortunately the pharmacist (no fault of his) wasn’t able to fill because Dr Ballard hadn’t written it completely. No indication of the amount I was to use. I figured this would be remedied by early morning but now at 2:15pm the office is still telling us that they’re waiting on a response from the dr. What’s the point of an urgent care visit if I’m almost at 24hrs past my visit & I still can’t get any relief? IMO that isn’t proper care or concern of a patient’s pain or recovery.
Dr. Ballard really takes the time to listen to your concerns & encourages questions. He really cares about his patients. I have been seeing him for a few years now & feel comfortable scheduling a visit with him whenever I have a health concern. The nurses are also very helpful.
Dr is nice and always greets me and asks how I'm doing. Nothing is pushed on me and questions are answered where I can understand them. He (they) have taken good care of me for years.