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While we did hit a few bumps in the road bc of issues with our bayhroom, we were very happy with the end product. It came out looking great and the installer was very professional and did a great job.
Over all we had a good experience. We had a leak we did not know about and had to repair our tile shower and sub floor. Unfortunately this happened during the covid contruction boom. We had to wait a really long time for the install due to work load and supply chain issues. Once work started our sales lady ghosted us. Never Heard from her after check was handed over. Thought it was odd we had no follow up. However the demo, repair, and install was fast once it started. The installer was great. The shower turned our amazing. We looked at other companies but oddly enough they did not offer a shower door. Re-Bath did. Our shower is now something you would see in a fancy resort. We love it!
Update... We called them and the man came and looked and saw the crack in the baseboard and said it was probably that way from the manufacturer because he's stood on them and he's never cracked them like that. Said the hard water turning the crack black was what made it noticable. Then we waited a year for them to get with the other company where they got their tile and we would have to choose a different one because it was discontinued. They finally called back and said. The only thing they could do is send a contractor out to patch the crack because they don't know whether someone else had ever worked on it, so they did not redo the sealant. They did NOT honor their warranty!!! Disreguard the rest!! Very pleasant people and they are true to their word when they say guaranteed. We had hard water that keeps staining behind the sealant and they're coming back to fix it for the second time after more than 5 years.
One person showed up took 3 weeks to complete , wrong shower head sales man never kept in touch said he was coming to give me the one we paid for .. no show
