Don did both of my bathroom jobs. Don did an OUTSTANDING JOB!!!!! After he did my mother's shower I requested that he be the one and only one to do my master bathroom. He was prompt, courteous, and all about getting the job done. He kept us in the loop every step of the way. My wife and I are just blown away with the job that Don did. I would without question recommend ReBath to anyone that is looking to remodeling their bathroom.
Long post….. Sorry….. But I have to give Re-Bath its accolades. Re-bath employees are awesome and truly ensures a customer is satisfied 100%. My mother and I needed a partial renovation done to our bathroom. First contact with Re-bath was over the phone with a rep and I believe her name was Marsha. She was extremely pleasant and professional scheduling my appt with a salesman name, Scott. Scott was one of the nicest or most patient sales persons you could ever encounter and came out and explained the process of partially renovating the bathroom. Unfortunately, I had to delay the order due to my dad passing and my mother becoming gravely ill. Scott was the best in understanding the situation and waited patiently for me to contact him back. Around the first of January, I contacted Scott again to start the renovation process of the bathroom. We had a slight delay because my shower door hadn’t arrived but Wayne, the service manager at the time, jumped on the issue immediately. Unfortunately, Wayne was retiring around the same time my shower door would be arriving and a new manager, Devon, would be taking over before my shower door arrived. I was thinking this is going to be interesting getting this bathroom renovated with a changeover in management. Smiles. I was mistakenly wrong. Wayne had given Devon my information and when I spoke to Devon, he had already checked on my shower door and he was just waiting for the shower door to arrive. Immediately, when the door came in Devon called me to schedule the job. The next week a service man, Bob, came out to renovate the portions of the bathroom that I requested. Bob was top notch professional, courteous, always on time and diligent in his work. Bob was so thorough and always ensured I knew step by step what would happen with each process of the job being completed. He was the best installer/service man I had encountered. Still, Devon, the service manager, is the one who sold me as one of nicest managers I have encountered within a business. Later on, I realized I needed some additional work done to my shower door due to my disability and an issue with the commode handle and I called Devon. He immediately got to work on resolving my issues by sending Bob and Todd to resolve the issues and they resolved the issues with easy fixes with no negative attitudes attached. Bob was extremely knowledgeable in fixing the issues and made sure the job was completed to my satisfaction. There was an additional part needed that Bob didn’t have on his truck and Todd came out the next day with his great knowledge and installed the part efficiently as well. Todd had come out to do my inspection of the work that was done previously after the city came out and he came back with the same bubbly spirit to resolve my issues. Bob and Todd assured me that Re-bath will stand behind their work 100% and if I have any issues, just give the company a call. Re-bath did a great job initially but I simply had to revamp some things to my previous request due to my health. Devon totally sold me on Re-bath due his total pleasant disposition, great listening skills and never appearing to be irritated but the clincher was sending his workers back to assist me with a few issues that was no fault of their own. I had to give my pleasant experiences with Re- bath employees because I wanted to show pleasant reviews are given, even if they are long like mine. Smiles Thanks Re-Bath
Completed a consultation for a bathroom remodel in October of ‘22 , they promised I would get a call the first week of Jan ‘23 and the project would be completed by Feb ‘23 - well not only is it MARCH but I haven’t even gotten the INITIAL call from them to even set up the appointment, and they will not return any of my phone calls or messages. They STOLE $11K from me - so just beware of this company - they are hella shady. There is apparently a manager or something there named Devoin or Devon - no idea if he/she/they exist because I’ve never received a message back.
