I was very satisfied with my new bathrooms and then found out that one of the workers stole several pieces of jewelry. Now, I have to deal with the loss of family heirlooms and other pieces of jewelry that I purchased 30+ years ago. Must also go to court. The company is supposed to do background checks, yet did not see the red flag that the new employee did not have an address? Come on. When I asked the owner about the background checks, he said, ‘with the current market and people making more money on unemployment’… that told me everything I needed to know about the company and his views.
2 bathrooms - toilets & flooring They did not realize that one of the toilets had been discontinue. Then they left me with a non ADA toilet. Then I got an ADA toilet that was lesser quality. Flooring - they eventually agreed to replace shoe molding. Also one of the board was too short, which they fixed. Walk in shower - They mis-measured a wall and had to return to fix. They do not offer painting which would be OK except they left mud on my walls and I have them clean the mud off my window.
I just had a consult with Broun and I just wanted to say that I appreciated his professionalism and knowledge of the products and time frame. My husband and I are looking forward to working with this company.
We got a big refresh of our 3 bathrooms in 1 week! The craftsmanship and attention to detail was fabulous. Dean, the installer was excellent and we even got a visit from the franchise owner. Highly recommend!
Excellent! The contractor teams that came into my home to do the job were very on-point, worked well together and quite clean and neat. They were also personable and that in itself speaks volumes! A GREAT experience having my shower replaced!