The crew worked great and got the job done right. However, upon leaving, Dave said everything was good but they didn’t install a shutoff valve because they didn’t have one. Said they would be back the following Monday to install one. We said fine and thought to keep their rep they would at least get it done but here it is Wednesday and haven’t heard a word from them. They have my money so I guess I’m not special anymore.
I went to the local store where I met Sunny and I explained about needing to have my tub removed and getting a walk-in-shower due to my up coming bilateral total knee replacement surgeries. She set up a date and time for Kristin to come and see exactly what I needed and exactly what Rebath could do for me. Kristin was professional and very knowledgeable and familiar with Rebath products, materials, warranties, schedules and prices. The whole process went exactly like Kristin said it would be. Josh and Derrick arrived on August 29th to start removing the tub and walls. They were very professional also took great steps to protect my floors and walls. They too were very knowledgeable and skilled in doing the job of construction, with making sure everything was plum, level and square, they did set the shower floor the first day. They cleaned everything up and not one would have known they had been there except the tub was missing. They were back the very next morning at the exact time they said they would be. They put down everything again to make sure they protected my home. Josh and Derrick worked diligently to do their job. Derrick asked me where and what height I wanted the shelves and where would be best for me for the safety bars. I was very impressed and I felt like they wanted me to know this was “my walk in shower” which was special. The beautiful walk in shower was completed in only two days. Derrick demonstrate how to shower worked and how the water flow worked. Josh asked if I had any questions or concerns and he began to explain about the warranty and what products to use to clean your shower walls. He explained about the water proof caulk and it’s warranty and to make sure I call if I see anything wrong, call if you have any question at all he said. Both Josh and Derrick were great. I wish more people who work with customers had the “people skills” and “job skills” that these two young men had. I am very pleased and very thankful for Re-Bath and their staff in providing me with a very beautiful and a highly qualified walk-in-shower. I love it. ❤️❤️❤️ Sincerely, Linda Anderson
Very good staff and very professional they did a fantastic job on both my bathroom’s in my home, they showed up on time made sure both bathroom’s was like the way I wanted it and they cleaned up after themselves every day before they left . So if you want your bathroom remodeled I would strongly recommend re-bath their a very good and professional company to work with and they have an awesome staff, Even down to the owner of the company he was very polite and professional.
