Google
5.0/5
Jun 23, 2022
Google Re-Bath
We had the re-bath representative Josh coming over our home and he was great! He was Punctual, very professional, thorough explaining the product to us and helpful in his feedback as a designer. We hope that the execution of the bathroom upgrade follows the quality of his presentation.
Google
5.0/5
Jun 22, 2022
Google Re-Bath
Great job designing and scoping out project. Very professional and easy to work with.
Google
4.0/5
Jun 17, 2022
Google Re-Bath
Installer broke a piece for the sliding door said since he lived close he would drop it by that was a month ago I' have called my sales person Jessica Mathis and left messages and have heard nothing. Always make sure the job is done before you pay
Google
5.0/5
Jun 14, 2022
Google Re-Bath
Very professional, organized, cost efficient, totally exceeded our expectations with regard to timing!
Google
5.0/5
Jun 9, 2022
Google Re-Bath
Called for a consultation and had an appointment made within a week. Josh Bernardy was the associate who I met with. He did an excellent job of explaining the process from start to finish and answering any questions I had for him. The overall experience was very professional and pleasant. I highly recommend Josh for your consulting needs.
Google
5.0/5
Jun 3, 2022
Google Re-Bath
This is our first bathroom remodel and James did an excellent job explaining design and process of the work involved. Great personality and we can't wait to see the finished product.
Google
5.0/5
Jun 2, 2022
Google Re-Bath
Josh was our representative and he was amazing at helping get what we wanted and needed. With a fair price and service time. Would use again.
Google
1.0/5
May 26, 2022
Google Re-Bath
Poor customer service! Don't use Rebath!!! I hope you don't get treated like I did.
Google
4.0/5
May 14, 2022
Google Re-Bath
Third Update: We noticed that our water spout was loose and there was a space becoming larger where the caulk had been. We reached out regarding our warranty on the bathroom. We also pointed out a few other small things such as the magnets falling off of the cabinet. Rebath got back to us quickly and had Cole out within a week to fix everything. The warranty process was easy and we were happy with the results. --------------------------------------------------------- Updated Review: I debated between and 3 and 4 star review. I do feel that this was a situation of over promise and under deliver. The process was definitely not as seamless as James had said it would be, and we felt there was some lack of ownership of the miscommunications from the owner. Rebath did a beautiful job on our bathroom. The end result was quality and it seemed like there was attention to detail. They even had a contractor come in and touch up the paint at the end. What was disappointing to us was the multiple instances of miscommunication. It seemed like we had to be constantly on our guard about if we were staying within the contract and that Rebath did not communicate well with their contractors so we had to try and fill in the gap. There were several misunderstandings which we feel could have been avoided if Rebath would have had better communication with the contractor. We will now be paying additional costs that we weren't anticipating on top of our remodel. At one point in the process, the contractor handed the phone to me to talk to the owner which totally threw me off guard. The owner and I then made a verbal agreement which it seems we both understood differently. I caution anyone using Rebath to ensure that there are no verbal agreements made without updating the contract and to not work directly with the contractors. Have Rebath come and update the contractors on what work is to be done. We do think that the Rebath workers and contractors were all professional, skilled, and appeared to genuinely care about our home. They asked our preferences on placement of things within the bathroom. I was especially impressed with Fraiser and John. ---------------------------------------------------------------------------- Original Review: We have been so impressed with James Dutton. He has been respectful of our home and family from the first moment he arrived. He was professional, patient, and he paid very close attention to detail. He double checked everything. James worked with us to really make sure we were getting what we wanted for our bathroom. He spent several hours with us answering questions and providing information. He was very knowledgeable and quickly answered all of our questions. We are very excited to see how our bathroom remodel turns out!
Facebook
5.0/5
Apr 13, 2022
Facebook Re-Bath
The Service was Great They we’re very timely and friendly. They explained everything and did a Great Job. I will tell my friends and family. I will recommend using them to remodel any bathroom project.