Google
3.0/5
Sep 22, 2022
Google Re-Bath
The design consultation was extremely informative and thorough. I felt like I knew what was going to be completed and what the finished bathroom would look like visually. However, there was a delay in the timing of beginning the remodel. I was not contacted 2 weeks prior to beginning as the contract states. I had to contact them directly. The one guy that was brought in had never seen the bathroom before he began. An electrician had to be contacted for another part of the project. I had to purchase my own center light outside the other costs of the remodel. Also, for as much as the entire remodel costs, they don't paint. I have to hire painters to come in and paint the entire bathroom now. I never received a call for a final "punch work" or inspection. There were multiple project flaws and flubs throughout and after completion. They did fix various issues that my fiancé addressed but I was never made aware that was the final inspection. Overall, I'm satisfied with how my new bathroom looks, but for nearly $20,000 I would expect perfection. The lack of communication I received is completely unacceptable. If there is going to be a delay, call me and let me know. If there is somebody else coming to work on the project, call me. If there is going to be a final inspection or not, call me and let me know. Also, don't send me the final bill in an email without an explanation of whether or not the final inspection was completed. Communication is key to good customer service and unfortunately, Rebath does not offer that.
Google
5.0/5
Sep 5, 2022
Google Re-Bath
Very helpful and professional team. Great experience throughout the entire process. I will be a returning customer.
Google
5.0/5
Aug 27, 2022
Google Re-Bath
Chris was our installer. The quality of his work and his craftsmanship was superior. He was very focused, articulate and professional. I was very pleased with the quality of work performed as well as the speed of execution. However, I am not as confident about the quality of the materials used for the price we paid. I am curious to see the sustainability of the materials after cleaning over a period of time. Additionally, I think the engineering of the door positions and hardware need to be reconfigured to be more ergonomically correct, in other words you should not have to stick your finger in a bolt hole to open the shower door.
Google
5.0/5
Aug 24, 2022
Google Re-Bath
Erika at Re-Bath of the Triad persisted and I am so glad she did. Because I did relinquish and talk to their representative... And I am Glad I did. I quickly reversed my decision to go with the 24 hour "One Day" folks...and happily chose Re-Bath. Re-Bath provided the complete remodel of my main floor bathroom, which I so needed and gave me an amazing price. RE-Bath of the Triad actually gave me a stunning Full, Bathroom remodel for Near the same price the other company was charging for a JUST a shower. And when "Re-Bath of the Triad" says, " down to the studs" THEY MEAN IT. That other company does Not make that promise because they do not provide that level of work and detail. I had bought the home in 1998 and it still had the pathetic, aged, bath surround and prior history of 2 failed toilet and sink installs. The Re-Bath selection provided perfect choices of a dark, stunning flooring, the new vanity sink is made of mahogany, the walk-in shower with Brazilian wood seat (which folds up or down as needed) and all of These Fixtures are fashionable as well as dependably functionable. And my installer (Chris F.) is the maestro who masterfully handled the entire install with an occasional assistant. A true artisan /Craftsman. His attention to detail and pride in the job "BEST DONE" ..made me weep with happy tears. The walk-in shower is all anyone could ever hope for: alcoves for products, Grab Bars, strong, Brazilian wood seat *studded In*, ..and dependable beauty.*The floor was taken down to the original 1905 beams ..(I could see my cellar underneath) and built back strong, and finished beautifully with dark flooring that I had chosen. I have seldom been this delighted with an a man-made environment. But this is Everything and more.
Google
5.0/5
Aug 15, 2022
Google Re-Bath
We had our bathtub converted to a walk in shower. Geraldo C was our installer and I can not say enough positive things about him. He was polite, considerate, professional, neat and meticulous. He did a fantastic job installing the walk in shower.
Google
5.0/5
Aug 13, 2022
Google Re-Bath
We had a great experience with rebath. Paul was very nice, help, and professional. Everything he did looks great!
Google
5.0/5
Aug 11, 2022
Google Re-Bath
The installer was very professional.
Google
5.0/5
Aug 10, 2022
Google Re-Bath
Great investment, Paul was our installer and he explained everything to us. I would recommend this company to anyone wanting a new shower install. And I would suggest you ask for Paul. He had our shower done in 2 days. He was very professional and all business.
Facebook
5.0/5
Aug 6, 2022
Facebook Re-Bath
Paul installed a walk in shower for my parents who are in their 80’s. My mom has dementia and anything out of the ordinary Is very confusing to her. Paul was so kind and very understanding and patient with her and answered the same question a hundred times without any hesitation. Paul was very patient with my parents and showed a true compassion for elderly people. His workmanship was fantastic. Paul is a very skilled young man. The shower looks great and the work was exceptional. It was very nice working with Paul as he was very professional and has great customer service skills. Thank you Paul and Re-Bath for a job well done.
Google
5.0/5
Aug 5, 2022
Google Re-Bath
Fantastic experience from everyone at Re-Bath Brian the Sales Rep. was very professional to work with all the staff at the showroom where very helpful! Michael the installer did a Fantastic Job worked non stop on the project!