Fantastic experience starting with Sayad, the sales representative. He was very knowledgeable and answered many questions...he really helped me choose the right appliance. He promptly responded after my payment with a delivery and install time. Installers were great...on time, efficient and professi...Read Moreonal. Overall the experience couldn't have been better.
Frank helped my family find both a fridge and stove. He was helpful and friendly. We were also able to call him with any questions after the fridge was delivered and he answered those as well.
Excellent service! Abdul Basit was knowledgeable, patient, and helped me choose the perfect washer and dryer. Made the whole process smooth and stress-free. Highly recommend!
The sales associate, Sayad Shahnewaz, was proficient and provided exemplary customer service. I look forward to my new fridge being delivered to my home on August 23rd, 2025.
When I called, I was sent to the wrong province, no biggie. Was transferred to the manager in wpg, she was awesome and got me in touch with Satay. He was amazing! Our dryer had died and we were in a hurry to get a new one. Most of the options my wife and I chose were not in stock and were 3 weeks ou...Read Moret....not an option. Satay was patient and helped us get the size and almost the model and brands we wanted. We do have a smaller space, so we were limited to 27 inch depth. My issue stems from the fact that their website says "in stock", this was causing issues because they were "in stock" at the manufacturer or in a different province. This would result in a 2 to 3 week wait. The website needs to change the tags they use to accurately reflect the status of the item. This caused our ordering process to last 2 days and about 6 calls. Satay handled it like a boss though. We have not received our items yet, so I cannot comment on delivery or product yet. I only give 3 stars cause of stock issues and website design. Satay gets 5 stars. I hope all their customer service reps are like this.
Frank Wang was very helpful, knowledgeable and really knew his stuff. I told him my price range for what I was looking for and he help me find everything I was looking for. Made it a really easy, stress free experience. Definitely recommending him to others looking to shop. Thank you Frank 👍
Frank Wang was my sales associate. He was the best! Knowledgeable, friendly and didn’t try to sell me anything I didn’t need. He explained everything in detail… answering every question. Delivery is quick and seamless. I will recommend Coast Appliances to everyone I know! Great service.