4.8/5
4.8 /5
24 Reviews

Google
5.0/5
Jul 29, 2022
Google Arbor Terrace Asheville
A neighbor (LM) was hosted by your staff member after lunch on the 28th of July to review options for assisted living. The host said all the right things at the right time to facilitate a welcoming sensation within the heart of the prospect. This environment is just what we have been seeking for months, leading with the heart 💕 is the action that manifested a sense of belonging. Thank You 💞
Google
5.0/5
Jul 12, 2022
Google Arbor Terrace Asheville
My husband and I were hoping to retire in Asheville and were looking for suitable assisted living for my dad. We had just begun our journey and had no luck with our first day of tours. Arbor Terrace was our first tour on our second day and there are really no words to describe how well we were assisted by the long-time director of Arbor Terrace, Susan Fairbairn. She sat down with us and made sure my dad was comfortable, and respectfully and gently lead us through a conversation to assure she understood Dads disability fully. She listed so carefully and responded so thoughtfully and ultimately helped educate us on a subject we felt we understood pretty well- but we didn’t! It turns out Arbor Terrace was not going to be able to meet my dad’s needs due to the unpredictable progression of his condition. She listed a few places we may want to think about as alternatives and zeroed in on one place in particular she felt really suited us. We ended up being able to tour that facility and it was indeed absolutely perfect for dad. What this showed me about Arbor Terrace is that they are far more interested in what is best for you and your loved one than they are the business bottom line. The staff and leadership at Arbor Terrace are absolutely unmatched. We all three felt compelled to give Susan big hugs as we left for saving us what could have been months of searching, or worse, having to move dad from Arbor Terrace (or another facility) soon after moving him in and him becoming acclimated and comfortable. We will always feel grateful that Susan came into our lives that day!
Google
5.0/5
Jun 30, 2022
Google Arbor Terrace Asheville
Debra is a vast resource of information and a true asset to the folks at Arbor Terrace!