4.8/5
4.8 /5
132 Reviews

Caring
5.0/5
Mar 26, 2022
Caring The Preserve at Palm-Aire
We went to The Preserve at Palm-Aire. The guy who waited on us was excellent. Ernesto was the best person you want to show the place. He was so down to earth and friendly. They couldn't even show us a single unit. The only one that was available at the time was a double unit, and they only had the first floor. One of the things my mother was interested in was getting the second floor, and she didn't want the first floor. But they were still in the process of renovation. They took the time because they have classes there. They have line dancing or art classes or things. They invited my mother to any class that she wanted to go to, and the staff would set it up. So they were going out of their way. We saw the menu, but my mother didn't get to try the food or anything. It's in a neighborhood that she's familiar with, so she didn't have to learn the roads or anything because basically right now she is living in Palm-Aire with my brother. She just likes the area. I only dealt with the senior care counselor, so I didn't get involved with anybody else there. But Ernesto was the man to go to. It was like car salespeople waiting on you. It just felt like a comfortable relaxing place to be. I didn't feel tension; I didn't feel pressured. Even Ernesto, he's just a counselor there, but for the residents who are living there now, he knew the names like, "Hi Susan," and "Hi Edward," so he took the time to know their guests. They do senior living and assisted living but because of the way their plan is set up, if my mother needed assisted living, she would have to move in that place.
Google
5.0/5
Mar 15, 2022
Google The Preserve at Palm-Aire
Very friendly staff Rooms very clean Good activities Fun place
Google
5.0/5
Feb 25, 2022
Google The Preserve at Palm-Aire
My 98-year-old dad lives there and I couldn't be happier with the staff. Special kudos to Mike who has helped me navigate some tricky situations with my dad.