4.8/5
4.8 /5
2,689 Reviews

Google
5.0/5
Jun 6, 2020
Google PennyMac Loan Services
They done good!
Google
5.0/5
Jun 6, 2020
Google PennyMac Loan Services
Very professional and courteous staff. They stay on top of everything throughout the mortgage process all the way to closing.
Google
5.0/5
Jun 6, 2020
Google PennyMac Loan Services
Penny Mac was very good about keeping me informed along the process even when nothing was happening at the moment. I appreciated the weekly updates letting me know everything was moving along. The document uploading was easy although an ongoing list of documents I had previously uploaded would be nice. A very smooth experience.
Google
5.0/5
Jun 6, 2020
Google PennyMac Loan Services
Great rate and easy process.
Google
5.0/5
Jun 6, 2020
Google PennyMac Loan Services
PenneyMac was great to work with. I got the current rate available. I had gone to another loan company before I went to PenneyMac and they quoted me a rate that was 2% higher, I was already with PenneyMac and will remain with PenneyMac.
Google
5.0/5
Jun 6, 2020
Google PennyMac Loan Services
Everyone made it easier than I thought it would be, sonsidering everything was done with social distancing by the staff.
Google
5.0/5
Jun 6, 2020
Google PennyMac Loan Services
I called to apply for a refinance of my mortgage and was able to speak with Kirk Blackshear on the first call. He was awesome in helping start the loan application. The whole process went quicker than expected. I am pleased with how smooth the process was.
Google
5.0/5
Jun 6, 2020
Google PennyMac Loan Services
The process was clear and easy. The staff was professional and helpful when needed. The loan closed on time, even though we modified it once along the way.
Google
5.0/5
Jun 5, 2020
Google PennyMac Loan Services
Fastest and easiest loan process ever. We are returning clients to PennyMac and very pleased with the easy transition in getting our new home in another state Mortgage co. back to PennyMac. Thanks again for all the teams expedient work.
Google
5.0/5
Jun 5, 2020
Google PennyMac Loan Services
It was great and not painful, despite the fact that all the people have been working from home, which slows down all the processes.
Google
5.0/5
Jun 5, 2020
Google PennyMac Loan Services
Process was easy and the rates made my refinance totally worth it. Thanks to the PennyMac team for your help!
Google
4.0/5
Jun 5, 2020
Google PennyMac Loan Services
I have been with PennyMac for a long time , almost 7 years. I enjoy their business, greatly!
Google
5.0/5
Jun 5, 2020
Google PennyMac Loan Services
Very slight better rate at other loan services, however, I had no submissions with pennymac since my original mortgage was with them, closing was incredibly easy. Everyone was very accommodating and professional.
Google
5.0/5
Jun 4, 2020
Google PennyMac Loan Services
Wonderful company to work with. I have had two loans with them now and both times the service was outstanding.
Google
5.0/5
Jun 4, 2020
Google PennyMac Loan Services
Brian Mitchell was exceptional. He communicated with us every week and was very responsive to questions and concerns. He helped to facilitate the issue that we had with explaining my student loans. After the loan closed, he helped with questions about funding. I really appreciate everything that he did to make this a great experience.