Google
5.0/5
Oct 21, 2019
Google The Buckingham
This joint is fire, on god, shout out to Colette Green, keep holdin down the fort. FOR THE SQUAD!
The Buckingham replied on Oct 23, 2019:
Antoine, Thank you for sharing this experience with us! It makes us happy to hear that Colette has created moments that have stood out for you as exceptional service. We will be sure to share your feedback with her. We are always here to help so please never hesitate to reach out! - The Buckingham
Google
5.0/5
Oct 10, 2019
Google The Buckingham
Couldn't be happier about my choice to live at the Buckingham. The living space is spacious, clean and comfortable. Beautiful views. The staff is so kind and helpful, especially Colette. She really makes sure that you are comfortable and happy with your living situation and was still so patient with me when I would call her incessantly prior to my move in date. Definitely recommend for short or long term living!
The Buckingham replied on Oct 16, 2019:
Kayla, thank you for your review of our community! We are so happy to hear that we have provided world-class service, and that Colette has been instrumental in making this happen. If you ever need anything from us, please let us know! Thanks! - The Buckingham
Google
5.0/5
Oct 3, 2019
Google The Buckingham
Who doesn’t like to visit that beautiful place! I loved this place with this amazing view!!
The Buckingham replied on Oct 9, 2019:
Maria, thank you for sharing your positive experience with us! It makes us so happy when we hear good things from our customers and it encourages us to keep striving hard to create positive experiences for our residents and guests. Please let us know if you ever have any ideas for improvement - your feedback helps us grow. Thanks! -The Buckingham
Google
5.0/5
Sep 26, 2019
Google The Buckingham
great
The Buckingham replied on Oct 2, 2019:
Thank you, Jensen. Looks like you had a great experience here and we’d love to learn more! Your feedback is what helps us be better for you and other residents. If we can do anything for you, please let us know. We look forward to connecting with you soon! - The Buckingham
Facebook
5.0/5
Sep 12, 2019
Facebook The Buckingham
Marcus and Colette here are friendly and there often have some free food,I like here.
The Buckingham replied on Sep 18, 2019:
Jingxuan, thank you for your review of our community! We are so happy to hear that we have provided world-class service, and that Marcus & Colette have been instrumental in making this happen. If you ever need anything from us, please let us know! Thanks! - The Buckingham
Google
5.0/5
Sep 12, 2019
Google The Buckingham
Living at Buckingham has been a great friendly experience collette and Markus have been super helpful in move in! Really nice living space too
The Buckingham replied on Sep 18, 2019:
Allegra, thank you so much for your review of The Buckingham We are so happy to hear that we have provided world-class service, and that Marcus & Colette have been instrumental in making this happen. If you ever need anything from us, please let us know! Thanks! - The Buckingham
Google
5.0/5
Sep 12, 2019
Google The Buckingham
Extremely accommodating regarding emotional support animals. They were able to find me a wonderful living space for both me and my cat, and they did it all in a very short amount of time from when I arrived for move in. Collete and Marcus have been lovely and I’m extremely grateful for the cookies they brought us.
The Buckingham replied on Sep 18, 2019:
Gracie, thank you so much for your detailed feedback and positive comments about our community! Your comments help make us better. We strive to provide the best in student housing and exceptional customer service year-round. We are so happy to hear that we have done this for you, and that Marcus & Colette have been instrumental in making this happen. If you ever need anything from us, please let us know! Thanks! - The Buckingham
Google
5.0/5
Sep 6, 2019
Google The Buckingham
Collette was great. She quickly and professionally helped me locate a package that was at the security desk. Great service!
The Buckingham replied on Sep 11, 2019:
Malcolm, Thank you for sharing this experience with us! It makes me happy to hear that Colette created a moment that stood out for you as exceptional service. We will be sure to share your feedback with her. We are always here to help so please never hesitate to reach out! - The Buckingham
Google
4.0/5
Sep 6, 2019
Google The Buckingham
The apartment equip full set of furnitures, and the view on the upper floor are amazing. The stuff Colette Green and Marcus are very helpful in many situation, and the maintenance always response quickly with all the request.
The Buckingham replied on Sep 11, 2019:
Hello 詹聞多 , thank you so much for your detailed feedback and positive comments about our community! Your comments help make us better. We strive to provide the best in student housing and exceptional customer service year-round. We are so happy to hear that we have done this for you, and that Marcus & Colette have been instrumental in making this happen. If you ever need anything from us, please let us know! Thanks! - The Buckingham
Google
3.0/5
Aug 12, 2019
Google The Buckingham
Though my living experience at the Buckingham this summer was generally positive, my overall experience started out very negatively. The studio apartment I put down a $300 registration fee for was listed at $1219 a month. A good deal, I thought, almost too good to be true. But I went for it anyway. I called management to confirm another detail, and he adds, "Oh, and we listed the wrong price for the studio on the website, it's actually $1500 a month". I responded that I no longer was interested in the apartment, obviously, and that I wanted my registration fee back. He refused to give me back my registration fee and the rent I had agreed to. I thought I was trapped in a scam, but eventually after a month of calling and eventually threatening them with suit, I was able to get the apartment at $1219 a month. So based on this experience, I had low expectations for my summer at the Buckingham. However, it turned out to be fine. I enjoyed the several events for residents and the apartment was mostly functioning (the sink faucet sprayed everywhere). It was easy to get ahold of management when needed, the security guards were friendly, 24 hour package pickup, etc. I should say that the area is extremely loud; the above-ground L train has an intersection at the end of the block the Buckingham is on. Sometimes I would wake up to the screeches of it at 5am, and I was way up on the 22nd floor.
The Buckingham replied on Aug 14, 2019:
Sophie, thanks for your candid feedback and comments about your experience with us! We appreciate you taking the time. We did go through a management change earlier this year, and it sounds like our best service was not provided at the time. We apologize for any misconception you felt or misinformation you received, and it's our hope that your experience with us improved over the course of your stay. We appreciate your residency here and are always here if you have any further feedback, comments, or need anything at all from us. Thanks again! - The Buckingham