I am giving a rating of 5 because of Mr. Edward Clayton's attention and knowledge addressing my concerns.However, the rating should be a 4.6. I had to send my Ford F-150 sent back to the detail area to have the blue film removed on my new set of Goodyear Wranglers P275/R15/R20's. I was there for sch...Read Moreeduled service and tire replacement.
We have purchased more than one vehicle with Mac Haik Ford and the level of customer care has been perfect with each experience. Kermit in finance made sure to explain in detail our loan, Ryan the GM was fantastic in keeping us updated on our cars delivery, and last but not least Ben for the Win had...Read More us all fixed up and our vehicle waiting on us when we arrived. This level of customer care is why we choose to drive two hours to purchase a vehicle and keep returning!
I have to thank Collin Bingham and Greg Nelson for making my purchase of a 2024 Roush f150 one of the best car buying experiences I have ever had. Thank you guys and everyone for such a job!!!!
I Found a vehicle that I wanted online, reached out to them that I was interested, and received a call back from Collin immediately. He was very friendly so we made an appointment for me to come in and test drive the vehicle. I fell in live with the 2024 Hundai Palisade limited immediately. I had an...Read More appointment to go and test drive another one that next day , but Collin pulled the info on the other one and showed me the only differences. The pros definitely outweighed the cons , so I decided to purchase this one. KERMIT WAS THE FINANCIAL ADVISOR AND HE DEFINITELY MADE THAT PART EASY FOR ME. HE EVEN FOUND A BETTER INTEREST RATE FOR ME AFTER I HAD ALREADY DONE ALL THE PAPERWORK. COLLIN AND KERMIT ARE VERY GOOD AT WHAT THEY DO. I WOULD DEFINITELY RECOMMEND MAC HAIK FORD OF JACKSON TO ANY OF MY FRIENDS AND OR FAMILY. THANKS FOR MAKING MY FIRST NEW CAR EXPERIENCE PLEASUREABLE!
I had good experience with Sales and agreed to purchase vehicle. When I went back to pickup vehicle, I was handed the key and said there it is. No one show me how to use the infotainment system, where the fuel tank was, etc. Just get in and drive it off the lot and you learn on your own. This was a ...Read Moresystem that I had to go on line too Youtube to learn how to use. This, in my opinion, was a let down and should be corrected.