Jessica, we loved reading your five-star review of Mosaic! We're very happy that you look back at your residency with fond memories of pleasant interactions with a team that always has your back. It was wonderful to be able to work with you under different terms as well! Though you've moved out of the area, we wish you happiness in your new home, and if your circumstances ever change we would love to have you back!
Joselyn Quijada, thank you for reaching out to us with your concerns. Our office staff has reached out to the Oxnard Police Department for additional assistance. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
We're disappointed to see your two-star rating for our community. Your feedback is highly valuable, so instead of blindly hazarding a guess as to what your concerns may be, we urge you to please contact our office at your earliest convenience so that we can learn more about the issues you've run into. Thank you and we look forward to speaking with you soon.
Debra, we appreciate your honest review and are sad you will not be joining our community. Your concerns are understandable and it was a pleasure being able to meet with you regardless. We wish you the best of luck in your endeavors! Thanks again.
Ana, it makes us so happy to see that our team has been able to make positive impressions on potential future residents like yourself! Thank you for taking a moment to share your experience with us. We look forward to assisting your move in, and hope to make this transition a smooth one for you! We're excited to officially welcome you into the community, and hope you will let us know if there's anything we can do to exceed your expectations.
We're so humbled by your excellent review for our team here at Mosaic. We work hard to provide top-notch service and help create a positive living experience for our residents. It's heartwarming to receive such lovely feedback, so thank you very much. As always, if there is anything we can do to help make your stay here even better, please don't hesitate to reach out to us!
Thank you for your five-star rating! We are so glad to hear that our maintenance team has been helpful and ready to tackle any issues you may have had. We hope to continue the good work and if you have any more feedback to offer, please give us a call at the office.
Hi, Karina, we're so sorry that we haven't had the chance to respond to your email. Our team strives to answer all communications from current and prospective residents in a timely manner. If you haven't heard from us with the requested information, please don't hesitate to give us a call. Thank you.