Thank you Mr. Patel, for the rating you gave us. We do our very best to give all of our customers, good, efficient and honest assessments and work hard to give your lawn the best possible opportunity to be as healthy as possible. Your rating means alot to us. Thank you again.

Thank you for your review, Mr. Mikheychik. We do strive to give excellent customer service in several different ways. It is our pleasure to assist those with questions surrounding the care of their lawn. Thank you again for being a Lawn Doctor customer.

Kirby, we want to thank you for your review. It is satisfying to see the results of our hard work in doing our very best to provide the kind of customer service that results in the kind words you have mentioned above. Thank you for taking the time to let us know and we will do our very best to bring you and all of our customers the type of service you mentioned above. Regards

Ms. Glover:

First and foremost, we appreciate your feedback as customer satisfaction is our top priority, and we take your feedback seriously. I'd like to assure you that we are committed to addressing your concerns and continuously improving our services.

As we had discussed at times with you in the past, your lawn, unfortunately, had many challenges over the past few years. We noted that due to the aggressive fungal issues, environmental factions and heavy shade areas shown in the photos had a direct impact on your lawn. These types of environmental conditions can and do play a significant role in the overall health and appearance of lawns such as yours. While we strive to provide the best possible care, sometimes factors beyond our control, such as weather conditions, soil quality, or other environmental elements, can impact the results we strive to gain on your behalf. If we didn't thoroughly explain these issues to you during our frequent communications, then we do sincerely apologize.

That being said, we will do everything we can to use this experience to improve our client's experience and results. Yours, along with all of our customers' feedback is invaluable and we remain committed to ensuring that our customers receive the highest quality service they deserve.Thank you again for your feedback.

Once again, I apologize for any frustration or inconvenience you may have experienced. We value your business and hope to have the opportunity to regain your trust in the future.

Thank you for your understanding.

Thank you Mr. Dessert. We here at Lawn Doctor strive to give our customers the very best customer service possible, and we appreciate your recognition of our efforts. We also thank you, sir, for taking the time to give us this rating. Regards

Hi Aaron Rose, thank you for taking the time to leave a review for us at Lawn Doctor of Cedar Park-Leander & Avery Ranch-Lake Travis. We're happy we could meet your expectations!

Good morning Ms. Williams. We here at Lawn Doctor of Cedar Park-Leander take the safety of our employee's and even more so, the safety of our customers and the general public extremely seriously. Based on your comments, we performed a license plate review of our vehicles. The results of our review show that we have no such license plate in our small fleet ending in 7381. Additionally, we have have telematics in each one of our fleet vehicles. As such, we performed a telematics review of ALL of our fleet vehicles yesterday and found none of our vehicles on the MOPAC yesterday. I would also like to state that we are just one of several franchises of Lawn Doctor in the greater Austin area. Our defined territory is north of Austin. I do not believe we have ever had the need to travel on the MOPAC while other franchise's of Lawn Doctor cover more centralized area's of Austin. As mentioned early, we are extremely safety centric BUT in this case, we are 100% certain that your comments above were NOT related to any of our franchise fleet vehicles. Regards

Thank you so much for feedback! We appreciate your business and look forward to continuing to work with you.

Hi Mr. Kriegler, Thank you again for taking the time to let us know how we did. We hope you have a great day!

Thank you for the feedback and great review! We greatly appreciate your business and are grateful to be your home and lawn care provider.

Thank you Mr. Villareal for your comments not only pertaining to Lawn Doctor but to your specific comments towards our technician, Nathaniel. We strive to provide our customers with excellent customer service, and honest conversations with our customers regarding our treatments. Our technician's like Nathaniel appreciate the time and desire that you put forth in providing such a review. These type of services that we offer such as Core Aeration that take time and physical effort to complete make your review all the more appreciated by our technician's. Thank you again, Mr. Villareal for your kind words and thank you for choosing Lawn Doctor. Regards

Thank you Mr. McMullin for recognizing our efforts and YOUR results. It's great to hear that our customers acknowledge the care and attention we give to our customers. Thank you again for taking the time to give us a 5 Star Rating. Regards