Thanks Aliya, we truly appreciate the time you have taking to review our service. Should you require any assistance in the future, do not hesitate to contact us. A Happy and Prosperous 2019 to you and your loved ones.
Good Day Mr Davids, thank you so much for your review. We appreciate your rating of 5 stars, however we always feel that we are able to do better. Should you have any suggestions at all, do not hesitate to send us a mail on - firstname.lastname@example.org
Good Day Miss Meyer, firstly I would like to inform you that Easy Cars prides itself on selling good, quality 2nd hand vehicles at competitive prices. We understand that it is impossible to satisfy each and every client, however should a client have a concern or complaint we try our best to bend over backwards for them. In this particular case, your father is our purchasing client, nevertheless we attended to the few minor items that you brought to our attention without any hesitation. There was 1 outstanding issue that we were in the process of sorting out. Upon your last visit to our Dealership you came in with an extremely rude and demanding approach. The issue was the right rear window tint had a scratch in the film, we offered to have it replaced, you then insisted that we replace the smash and grab tint on all of the windows. This is unfortunately an unreasonable request as the vehicle is a 2nd hand vehicle and had the tint fitted by the previous owner. It is not something that we charged you for. The replacement which we offered was out of courtesy and not a requirement, as you had taken delivery of the vehicle more than 2 weeks before notifying us of the issue. Again we are more than happy to assist you should you have any issues at all, and we our proud to say that your father purchased a value for money vehicle that is in a very good condition.