Google
1.0/5
May 31, 2025
Google • Dagenham
I went there today with a dental abces and a swollen face The dentist told me to take 6 antibiotics at once Putting myself at high risk , I didn't do thar but maybe somebody else would and might end up in A&E
Dagenham replied on Jun 2, 2025:
Dear Albert,
We have searched our database and cannot locate you as our patient. We suggest you call the dental practice who saw you and clarify any treatment advice given to you. We apologise we have not been able to assist any further.
Many thanks
The Dental Team.
Google
1.0/5
May 29, 2025
Google • Dagenham
My emergency appointment there doctor is good they told me leave your email address in reception I write my email address in small paper I notice reception girls are busy to taking each other I m 100% sure she forgot to give my email address to doctor. Please don't do like I m in pain still now and ...Read MoreI m waiting doctor email for next appointment
Dagenham replied on Jun 2, 2025:
Dear Karamjit,
Thank you for your feedback. Please can you call the practice at your earliest convenience so we can look into any dental concerns book you an appointment.
Many thanks
The Dental Team
NHS
3.0/5
May 22, 2025
NHS • Dagenham
Thy booked me an appointment to get a treatment done for my tooth a root canal or to remove my tooth. so at my appointment I decided to go for the root canal the lady said if I do this I need to go private and pay for the treatment, I was like why was I not told this in my previous appointment , and...Read More then I was like okay remove my teeth, so they started to put needle in my mouth and I felt like they was rushing and while the lady was trying to remove the tooth I was feeling the pain and I was thinking they rushing so thy couldn’t take my tooth out. Then the lady broke my tooth I went back to the room and I said you broke my tooth she said no I didn’t then I said yes it’s broken. After that the lady didn’t even advise me any after pain or what I should do if I’m in pain. So then I asked the receptionist like this just didn’t happen to me once it happed twice to me they had broken my tooth , I wasn’t happy with any of this practice I was very upset like why did I get this service as I’m on NHS patient as a patient they should look after people priorities people who can’t really afford dental treatment.
NHS
5.0/5
May 13, 2025
NHS • Dagenham
My dentist and hygienist are very good and always ask if I am OK. I have had to have teeth removed and fillings. Excellent practice
NHS
5.0/5
May 11, 2025
NHS • Dagenham
To start with, the receptionists are friendly with good health and full of compassionate. Above all, the dentist doctor that attended to me was amazing and well experienced and he tried so hard to get you involved with full explanation just in a way you would understand him. This's only to say but a...Read More little. Because the way they attended to me, I'll make them my permanent dental centre.
NHS
5.0/5
May 7, 2025
NHS • Dagenham
The Dental practice receptionists were great. I was treated with respect and was given attention when I arrived. The Dentist was brilliant. She was very professional. Her assistant was calm and very helpful. The whole area was very clean Well done to the entire team I will certainly recommend a frie...Read Morend
NHS
5.0/5
May 3, 2025
NHS • Dagenham
Receptionist was helpful and friendly and the dentist made me feel at ease and talked me through the procedure I was having. Made me feel comfortable
Google
5.0/5
Apr 26, 2025
Google • Dagenham
Everything about this appointment was smooth and reassuring. I came in for an emergency appointment, which was arranged just the day before. Although I was running late, I called ahead and the receptionist was reassuring, letting me know it was fine and that they would inform the dentist — making th...Read Moree rest of my journey stress-free. The three receptionists (Rez, Javina, and Muba) were so helpful, answering all my questions and even checking with another dentist to ensure I received the correct advice. They were so welcoming and easy to talk to, putting me at ease straight away. During my appointment, Kaamil (the dentist) took the time to listen carefully to my recent history of issues, carried out a full examination, and explained in detail the cause of the problem, the medication prescribed, the next steps, and the potential risks and benefits of different options. I finally have a clear understanding of the issue, what to look out for and why his recommendation would be best for me. From walking in to leaving, the whole experience was really comfortable. Everyone took the time to provide full, clear explanations, which I really appreciate.
Dagenham replied on May 21, 2025:
Dear Patient,
Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience, and we are really pleased to learn you are happy with our service. Your comments have been shared with the team.
Many thanks, The Dental Team.
Google
1.0/5
Apr 24, 2025
Google • Dagenham
Dr Rachael O'Flaherty is VERY rude and unprofessional!! The blonde lady who I can see others have put in a bad review about as well. She gave me a horrible attitude and when I asked for advice, she said “well their not my teeth, their yours” how someone could be so rude and condescending is beyond m...Read Moree. She rushed my appointment and did not listen to any of my concerns. The overall practice is good and the receptionist are lovely/helpful. It’s a shame this one doctor does not know how to talk with manners and shows no sincerity. I urge anyone who is anxious or nervous about going to the dentist to avoid this lady because trust me she’ll make you not want to return.
Google
5.0/5
Apr 11, 2025
Google • Dagenham
Keiran O Brien a fantastic dentist and I’ve tried many in my years. What others found difficult in my list of dental problems was easily solved under his care. So glad he is on board to help and very attentive
Dagenham replied on Apr 14, 2025:
Dear Patient,
Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider.
Many thanks, The Dental Team