Survey
5.0/5
Feb 28, 2020
House of Imports
Mario Santana was excellent. Knowledgable, informative, and friendly. Very nice experience.
replied on Feb 28, 2020:
Hi George, thanks for highlighting some of our staff who helped make this such a great experience! If you need more help, our team is available to talk -- safe travels!
Google
5.0/5
Feb 28, 2020
Google House of Imports
I had a great experience here and I VERY happy with my purchase here (CLA250C). I would definitely recommend this Mercedes-Benz dealer to anyone looking to buy a new Mercedes-Benz. I am looking forward to taking my car here for its services and maintenances. The sales people and the loan manager were very helpful and I never felt pressured to buy the car, like how some other dealerships may make one feel during an already stressful time.
House of Imports replied on Feb 28, 2020:
Hello Oliver, thank you so much for letting us know how we did. We're so pleased to hear that our sales team provided you with such a great car shopping experience. If you need anything else, we're always happy to assist.
Google
5.0/5
Feb 28, 2020
Google House of Imports
Excellent service.
Survey
5.0/5
Feb 27, 2020
House of Imports
Thank you
replied on Feb 27, 2020:
Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com
5.0/5
Feb 27, 2020
Cars.com House of Imports
The best treatment here! Alison from the service department is so friendly and caring...reliable and relatable. My car was taken care of by the best... I will come here when it's time for a trade in !! Or! should have kept the loaner ! LOL!
Cars.com
5.0/5
Feb 27, 2020
Cars.com House of Imports
Very good customer service and everything. I appreciate the friendly people I associated with.
Survey
5.0/5
Feb 26, 2020
House of Imports
I bought 2020 Mercedes-Benz GL 300 SUV on February 17, 2020 and the payment was completed on February 22, 2020. I asked the dealer to apply Manufacturer Incentives (US$500.00 of Manufacturer to Dealer) to my purchase price. The manager of the dealer declined it but Costco Auto program staff told me that US$500.00 should have been applied to my purchase price. Please let me know how to get manufacturer incentives of which validity is until March 2, 2020.
replied on Feb 26, 2020:
Hello there, we appreciate you taking the time to leave us this feedback. If you have any questions or concerns regarding this issue, please feel free to reach out to us directly. Have a great day!
Facebook
5.0/5
Feb 26, 2020
Facebook House of Imports
One of my best buying experiences with such a superb customer service and financial options. I will definitely recommend to everybody to come and experience this place Thank you
House of Imports replied on Feb 26, 2020:
Thanks so much for the warm recommendation of the team here at House of Imports. Drive safe, and we'll see you on the road!
Google
5.0/5
Feb 26, 2020
Google House of Imports
Everything possible was done to accommodate us with everything necessary to make our visit to the dealership a very positive experience. As our car could not be taken care of in a short time as possible, we were given a loaner to use. We want to thank Servicer Advisor - Brianni Reed for her excellent service and help to make our visit a pleasure. We have been a repeat customer of the House of Imports not only for the cars but for the, again, service!!
House of Imports replied on Feb 27, 2020:
Grace, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cars.com
5.0/5
Feb 26, 2020
Cars.com House of Imports
One of my best buying experiences with such a superb customer service and financial options. I will definitely recommend to everybody to come and experience this place Thank you
House of Imports replied on Feb 27, 2020:
Feliciano, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!