Google
5.0/5
Dec 2, 2022
Google House of Imports
Jag who is the service advisor was on time and was really diligent on everything that needs to be done. He was very detailed too. I will now have my regular service done at the Buena Park Mercedes Benz facility.
Google
5.0/5
Dec 2, 2022
Google House of Imports
Everytime I come to this dealership for services, they are extremely helpful. They really work with you and do their best. I have never left unhappy with the work done, because I trust their work ethics. They have flexible hours, make it easy to schedule any appointments, and provide a loaner for the day when needed. I have worked with Brian and Adam, and both have been very professional. Although, I am sure regardless of who were to help me, I would receive excellent service. Thank you.
Google
5.0/5
Dec 2, 2022
Google House of Imports
Great
DealerRater
5.0/5
Dec 1, 2022
DealerRater House of Imports
Always very helpful and knowledgeable. Bryan has always taken good care of me and lets me know everything going on when it comes to my vehicle. When ever I have questions about the maintenance schedule or other maintenance, he always finds the answers for me so I can plan accordingly. Bryan goes out of his way to take care of me. I’m so glad he’s my service agent!
Google
5.0/5
Dec 1, 2022
Google House of Imports
Although I had to wait about 10-15 mins for the tech to check-in my vehicle, the service was great. New facilities look great and the car wash was nice.
House of Imports replied on Dec 2, 2022:
Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
DealerRater
5.0/5
Dec 1, 2022
DealerRater House of Imports
This dealership offers the best deal and service with return money back guarantee offers Also it took less time to get me the keys to my mercedes they are very fast on what this dealership do!!
Google
5.0/5
Dec 1, 2022
Google House of Imports
Thank you Jag for always taking such good care of us and our vehicles! Even though this isn’t the closest service center to us we come here because of the service they provide!
Cars.com
4.0/5
Dec 1, 2022
Cars.com House of Imports
Approached by staff right away. Did not rush despite us arriving near closing. Even took us to two test drives. Never pushy. Look for Gary, he will take car of you.
DealerRater
5.0/5
Nov 30, 2022
DealerRater House of Imports
Their service was excellent. They listen what I want and need and met the all the requirement.
Google
5.0/5
Nov 30, 2022
Google House of Imports
Good customer service, good deal
House of Imports replied on Nov 30, 2022:
Hello Vanessa, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.